Privacy Policy for ARtifact

Last updated: August 2026

Thank you for using ARtifact. The App is operated by Artifact Technologies LLC (“we”, “our”, “us”), which is the controller of the personal information described below.

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (“the App”).

1. Information We Collect

We collect only the information necessary to provide and improve the functionality of ARtifact:

Email Address: Collected when you create or log into your account. This is used solely for authentication and communication related to your account.
Account Details: The username or display name you choose, and the account identifier assigned when you sign up. The account identifier is what links your favorites, progress, and other saved state to you.
Photographs You Take to Identify Artwork: The App requests camera access so it can identify artworks you point it at. When you scan an artwork, the photograph is sent to our recognition service, matched against our catalogue, and discarded. It is not saved to disk, not stored in any database, not used to train our models, and not shared with anyone. Nothing about the photograph remains after the match is returned.
In-App Activity: We store your favorites, artwork visit history, quest progress, and experience points (XP) to provide the App’s core features.
Purchases: ARtifact Premium is a one-time purchase processed entirely by Apple. We never receive or store your payment card details. We record only whether your account has the premium unlock, so the App knows which content to make available to you.
Error and Crash Reports: When the App crashes or encounters an error, an automatic diagnostic report is sent to our error reporting provider. See Section 4 for what these reports contain.

We do not collect or store any additional personal data. The App does not request or use your location.

2. How We Use Your Information

Your information is used only to:

Enable and support AR-based artwork recognition features.
Maintain and secure user authentication.
Track your in-app progress, favorites, and achievements.
Make premium content available to accounts that have purchased it.
Find and fix defects, using the error reports described in Section 4.

We do not sell, rent, or share your personal information with any third parties. We do not use your information for advertising, profiling, or tracking you across other companies’ apps or websites, and the App contains no advertising.

3. Data Storage and Security

The account and activity data described above is stored using Amazon Web Services (AWS) infrastructure. Photographs you scan are never stored, as described in Section 1. We take reasonable steps to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no electronic storage method is 100% secure.

4. Third-Party Services

ARtifact uses the following third-party services:

Amazon Web Services (AWS) — for data storage, hosting, authentication, and AI processing AWS Privacy Policy
Railway — for hosting the image recognition processing service Railway Privacy Policy As part of operating any internet service, Railway keeps standard server logs of incoming requests, which include the requesting IP address, the path requested, and the response status.
Sentry (Functional Software, Inc.) — for error and crash reporting Sentry Privacy Policy
Apple — for processing purchases of ARtifact Premium Apple Privacy Policy

Error and crash reporting. We use Sentry (Functional Software, Inc.) to receive automatic reports when the App crashes or encounters an error. These reports include diagnostic information about the failure, the device model and operating system version, your IP address, and an identifier for your account so we can tell whether a problem affects one user or many. We use this only to find and fix defects. We do not use it for advertising or profiling, and the App does not record your screen.

5. Account and Data Deletion

You can delete your account and all associated data (including your email address, favorites, visit history, and quest progress) at any time directly within the app. Account deletion is processed promptly and permanently — no email request is required.

6. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected by a new “Last updated” date at the top of this page. You are encouraged to review this policy from time to time.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@artifactar.com